LG Washer IE (E02, E10) Error Code

IE, E02 and E10 all mean a water inlet error. The tub did not fill to an adequate level within the expected time. The steps below cover front-load washers, WashTower units and top-load washers, and a SideKick note follows.

Usual reasons

• Water is cut off, the faucet is closed or the supply hose is not connected.
• The hose is pressed or bent.
• The hose or pipe is frozen in cold weather.

Checks in order

1. Confirm the supply hose is attached to the faucet.
2. Make sure the faucet is open. Turn it anti-clockwise to open it.
3. Straighten any pressed or bent hose. Movement during washing and spinning can bend it. If the bend is severe, close the faucet, disconnect the hose and unfold it.
4. Clean the inlet filter: close the taps, separate the end of the hose, lift out the filter with tweezers or your hands, and brush off rust, sand and pebbles with a small brush such as a toothbrush.

If it may be frozen

Disconnect the hose, open the faucet and see whether water comes out. With none, soak a towel in hot water and wrap it around the faucet for 5 minutes. Thaw the loose hose in warm water below 50 °C. If these checks do not help, the water supply valve may be at fault.

SideKick pedestal washer

For the SideKick, IE is a water supply problem. Check that the faucets are fully open, the hoses are not kinked and water pressure is adequate, and clean the inlet filters.

Related codes

• FF, u51: a frozen hose can lead to this code.
• LE, AE: another reason a cycle stops.

LG washer service in Los Angeles

If the tub still will not fill after the faucet, hose and filter are sorted, ring (310) 742-8008. Our Los Angeles team handles LG washer repair; keep the model number and the checks you completed to hand.

Source: LG Front Load Washer – Error Code List; LG Top Load Washer – Error Code List; Error Codes – Pedestal Washer (SideKick)