Written by
Maya Chen Editorial TeamPublished September 5, 2026Updated October 20, 2026
Error codedE / dE1 / E01 / dE4
ApplianceWasher
Quick answer
The dE family reports a door that is not closed or not locked. Reclose it, clear laundry from the gasket and power-reset if needed.
Model compatibility: LG reuses codes across series and model years, so dE / dE1 / E01 / dE4 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
dE, dE1, E01 and dE4 report a door that is not closed or not locked, with dE4 used on the WashTower.
A dE code on an LG washer says the door could not close or lock. Depending on the model it can read dE1, E01 or, on a WashTower, dE4. A simple reset clears it in many cases.
Front-load washers and WashTower
dE, dE1 and E01 mean the door is not closed properly, which can happen when laundry is caught between the door and the rubber gasket. To resolve it:
Open the door and close it again.
Switch the washer off and unplug it, or flip the circuit breaker.
While power is off, press and hold START/PAUSE for 5 seconds.
Restore power and try again.
On a WashTower, push all laundry fully into the drum, press the center of the door handle from the front, and if dE appears, pull the door open and close it firmly. A bent door latch or a torn or fallen-out rubber gasket calls for service, and LG says not to fix the gasket yourself. A missing door magnet or a faulty door lock sensor can also cause it.
Top-load washers
Here dE means the door or drawer is open or not securely closed. Remove any laundry in the way and close the door firmly.
If the code persists, phone (310) 742-8008 about LG washer repair in Los Angeles. Please have ready the exact code, the model number and whether you have tried the reset.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your LG appliance?
Book a specialist visit for a clear estimate and approval before any repair.
