Written by
Maya Chen Editorial TeamPublished September 5, 2026Updated October 20, 2026
Error codeAE / EI
ApplianceDishwasher
Quick answer
AE and EI on an LG dishwasher mean leakage or overfilling. Use dishwasher detergent only and request service if the unit is unlevel or leaking.
Model compatibility: LG reuses codes across series and model years, so AE / EI may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
AE and EI signal leakage or overfilling: excess water, oversudsing, an unlevel unit or a detected leak.
AE and EI belong to the same group on LG dishwashers (FE appears with them in the manual’s list). The display is reporting leakage or overfilling.
What can trigger it
Water supplied beyond the standard amount.
Oversudsing from dishwashing liquid.
A unit that is not level, or a door that is not aligned.
A detected leak.
Water poured into the Heat Dry blower on Dynamic Heat Dry models.
What the manual tells you to do
For excess water, load big plates and pots upside down. Use detergent made for dishwashers and never dishwashing liquid. If the unit is not level, request service, and request service as well if the error persists on a level unit.
The dishwasher keeps draining while the error is active, which protects the appliance and floor. If the floor is dry but the code is displayed, unplug the dishwasher and request service. On a built-in unit, use the switch that controls its power if the plug sits behind it, or turn off the power strip behind the baseboard.
Dynamic Heat Dry models: the water softening system cap and the Heat Dry filter cap differ in size and shape, so check both before handling them. Pour water only into the softening system. If water went into the Heat Dry blower on a built-in dishwasher, do not pull the unit out; request service instead.
For a leak or a dishwasher that is not level, call (310) 742-8008 and ask about LG dishwasher repair in Los Angeles. Have the code, the model number and the detergent you used ready.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your LG appliance?
Book a specialist visit for a clear estimate and approval before any repair.
